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Privacy & Safety

Last updated 30 August 2026

Xavier Club is a little place to spend time with Xavier — and it's free to use.

We're glad you're here, and we want you to feel comfortable knowing how your information is used. We use account details and activity records to keep the club running and remember your progress. We do not sell your personal information.

What we collect

Your account

When you sign up, we ask for your email address and a nickname to create and manage your account. We don't ask for your phone number, home address, or full legal name.

A few optional details

On your Profile page, you can choose to add your birth month and day — not the year — and a language preference. You can use Xavier Club without adding these details.

Your time with Xavier

As you spend time with Xavier, we save your progress so you can pick up where you left off. This includes:

  • Mini Xavier interactions and your Bond level
  • Story views and reactions
  • Mood check-ins
  • Collection unlocks
  • Wheel-spin history
  • The days you visit

These records are linked to your account to support the features you use.

We also record basic in-app activity, such as which features you open, to understand what's working and what could be better. These usage events are linked to your account and do not include free-text messages.

Technical information

To help the website work smoothly and securely, our hosting and analytics services may process technical details such as your IP address, browser, and device information.

How we use your information

We use your information to:

  • Create your account and help you sign in
  • Save your progress, preferences, and activity
  • Keep the website secure and help prevent misuse
  • Understand how the club is used and improve the experience
  • Send necessary account-related emails

We use email for account-related messages, not marketing campaigns.

Services that help us run the club

We use a few services to support Xavier Club:

  • Supabase helps manage sign-in and store account information and saved activity.
  • Cloudflare helps deliver the website and protect it from unwanted traffic.
  • Resend delivers account-related emails.
  • Microsoft Clarity helps us understand how visitors use the website, including through session replays and heatmaps, so we can improve the experience.

Some information may be stored or processed outside Malaysia through these services. You can learn more through their privacy notices and the Analytics section below.

Analytics

We use basic in-app activity records and Microsoft Clarity to understand how people move around the club, spot confusing moments, and make the website easier to use.

Clarity uses session replays and heatmaps to show interactions such as clicks and scrolling. This is a replay of activity within the website, not a recording from your camera or microphone.

Clarity is excluded from Mood, Admin, and sign-in or account-access pages. We use content masking to limit what appears in session replays.

Activity records and analytics are not necessarily anonymous. Xavier Club does not currently offer an in-site analytics opt-out setting. If you have questions about this, you're welcome to contact us.

For more information about how Microsoft handles this data, please read the Microsoft Privacy Statement.

Your information, while you’re with us

We keep your account details and saved activity while your account remains open, so your progress is there when you return.

If you'd like to close your account or request deletion of your information, email us at xavierbiggang@gmail.com. We'll help you with the next steps and explain what can be removed, including any records that need to be retained.

Your choices

You can:

  • Update your nickname and optional details on your Profile page
  • Ask what personal information we hold about you
  • Ask us to correct information you can't change yourself
  • Request to close your account and delete your information
  • Contact us with a privacy or security concern

For requests we need to handle for you, email xavierbiggang@gmail.com. To protect your account, we may ask you to confirm that it belongs to you before making changes or providing account information.

Keeping your account safe

Please sign in through Xavier Club's official website and keep your password and sign-in codes private.

If you receive an unexpected message or link claiming to be from us, contact us before sharing any account information. We're happy to help you check.

How we protect your information

We use technical safeguards and access controls to help protect your information and limit access to account data.

No online service can promise absolute security. If you notice anything unusual or think someone else may have accessed your account, please contact us so we can look into it.

We’re here to help

Have a question about your information, want to update something, or noticed anything unusual?

Email us at xavierbiggang@gmail.com. You don't need to use formal language — just let us know how we can help.

Last updated 30 August 2026.